18 October
WhatsApp: The key to responding to customers’ needs in the moment
by New Digital Age
Here's something to keep in mind for this year - WhatsApp Business:
"WhatsApp Business can help serve both agents and customers by giving them access to a familiar communication channel where they have constant and direct access to the information they need almost at the exact moment they need it."
Responding to Customer's Needs in the Moment
image reproduced courtesy of New Digital Age